PROUDLY CANADIAN | SHIPS FREE FOR ORDERS $50+

Search

Search our shop

RunMate Pro Privacy Policy

Privacy Policy - RunMate Pro

Effective Date: 20 August 2025
At RunMate Pro, we respect your privacy. This policy explains how we collect, use, and protect your data.

1. Data We Collect

RunMate Pro collects the following types of data:
  • Non-personal usage data: Run logs, shoe mileage, routes, app preferences
  • Optional input: Injury logs, pain levels, AI chat entries
  • Device data: Device type, OS, general location (non-specific)
Important: We do not collect personal identifiers like name, email, or phone unless you explicitly provide them (e.g., for feedback or future cloud sync accounts).

2. How We Use Data

We use your data for the following purposes:
  • To provide and improve app functionality
  • To offer general, non-medical suggestions
  • For anonymous analytics and crash reports
  • To track your running progress and provide personalized insights
  • To enable GPS tracking for accurate distance and pace measurement

3. Data Storage & Security

  • Local storage: Most data is stored locally on your device
  • Cloud sync (if enabled): Data is encrypted and tied to a user ID
  • GPS data: Location data is used only during active runs and stored locally
No data is sold or shared with third parties for advertising.

4. Your Rights

You have the following rights regarding your data:
  • You may delete your app data at any time from within the app settings
  • If cloud sync is enabled, you may request deletion of cloud data by emailing us
  • You can disable location services at any time through your device settings
  • You can opt out of analytics and crash reporting

5. Children's Privacy

RunMate Pro does not knowingly collect personal data from children under 13. If we discover that we have collected personal data from a child under 13, we will immediately delete such data.

6. Location Services

RunMate Pro uses location services to:
  • Track your running routes and distance
  • Provide accurate pace and speed calculations
  • Enable background tracking during runs (when app is minimized)
Location data is:
  • Used only during active runs
  • Stored locally on your device
  • Never shared with third parties
  • Can be disabled at any time through device settings

7. Updates

This privacy policy may change from time to time. Material updates will be announced within the app or via email if you have provided your email address.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:
Email: admin@tapegeeks.com